Utilities

Self-Service for Common Utility Calls

Outages, pickup schedules, payments, and service requests—handled instantly with agency-controlled information.

Trusted by Public and Private Utility Agencies

Leading public sector organizations use CivicReach to modernize resident services.

Danville

Solid Waste

Pickup calendars, holiday shifts, bulky item scheduling.

Water & Power

Outage status, billing, payment plans, and assistance programs.

Permits

Simple flows to book inspections and permit appointments.

Request Your Demo

Join the growing number of cities, counties, and community agencies transforming resident engagement with CivicReach. Our team is ready to show you how voice AI can expand your capacity, improve service quality, and provide the insights you need to serve your community better.

  • Meet resident needs and expectations on every call.
  • Design services around your existing workflows and information.
  • Unify call operations and resident service delivery without sacrificing quality.
  • Start with a technology pilot with clear timeline and measurable ROI.

By submitting, you agree to be contacted about the CivicReach pilot program.