CivicReach helps agencies answer every call, every time — with empathy, accuracy, and accountability.
Our mission is rooted in a simple belief: every resident deserves responsive, accessible government service regardless of when they call, what language they speak, or how complex their needs may be.
We're committed to building technology that strengthens the relationship between government and the communities it serves. This means prioritizing resident outcomes over technical complexity, designing for accessibility from day one, and maintaining transparency in how our AI makes decisions.
When government is responsive and accessible, public trust grows. When residents can get help when they need it, communities thrive.
We are a team of civic technologists with deep resumes in government service delivery. CivicReach was built to solve a simple but costly problem: residents can't reach government when they need it most. Our founding team witnessed firsthand how limited call center capacity creates barriers to service, frustrates both residents and staff, and leaves agency leaders without visibility into community needs.
Partnering with cities, counties, utilities, and community action agencies across the U.S. to transform resident service delivery.
CEO
COO
VP Government Partnerships
Head of Product
Join the growing number of cities, counties, and community agencies transforming resident engagement with CivicReach. Our team is ready to show you how voice AI can expand your capacity, improve service quality, and provide the insights you need to serve your community better.