Fewer Missed Requests
Capture every call and voicemail.
Neighborhood Services
A Better Front Door for Neighborhood Services
From trash pickup to code questions, help residents reach the right place—fast.
Neighborhood services teams field thousands of repetitive calls that pull staff away from fieldwork. CivicReach answers common questions, routes service requests, and captures details clearly—so nothing falls through the cracks.
We tailor each deployment to local terminology and services, ensuring residents feel understood while staff gain reliable intake and better data.
Accurate Routing
Get issues to the right department.
Community-Trained AI
Local language, local knowledge.
Request Your Demo
Join the growing number of cities, counties, and community agencies transforming resident engagement with CivicReach. Our team is ready to show you how voice AI can expand your capacity, improve service quality, and provide the insights you need to serve your community better.
- Meet resident needs and expectations on every call.
- Design services around your existing workflows and information.
- Unify call operations and resident service delivery without sacrificing quality.
- Start with a technology pilot with clear timeline and measurable ROI.