Voice AI for a much better Resident Experience.
CivicReach is building local government-specific, on-demand, and employee-first voice AI agents that can assist your staff and call centers in answering the phone more often, more times of day, and in more languages.
We believe safe and trustworthy AI innovation holds immense potential to help government officials and empower their residents. And it's time we raised the bar for government customer experience.
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AI-assisted government communication channels integrated with existing municipal infrastructure and focused on exponentially improving resident customer experience.
Seamless
Resident Q&A
Resident questions and requests addressed 24/7 and over their platform of choice.
Assistant-Level
Call Forwarding
Automated resident call forwarding to the correct department.
Language &
Channel Access
Automated translation. Resident interaction over chat, SMS, and phone.
Department Agnostic Communication
Communication tools useful for all departments to help residents.
Civic-First & Safe
AI Models
AI models trained on civic interaction data: built from the ground up to be government safe and resident trustworthy.
Existing Infrastructure Integration
No new software, portals, or phone system updates needed.
Led and advised by government, technology, and communication experts across the country.
Chip Kennedy
Lindsay Freeman Avagliano
Marty Walsh
fmr Secretary of Labor
Dan Parham
Neighborland, Obama Foundation, Yahoo
Megan Greeley
Greater Boston Chamber of Commerce
Lilly Tesfai
Franklin County OH Treasurer's Office
Steve Rao
Town of Morrisville
Calling on municipal communications, innovation, and IT officials.
We're working with local partners to implement CivicReach in select communities. Our ideal partners are municipal or country governments looking to improve resident communication channels and service delivery. We can work with governments big and small and across a range of existing municipal infrastructures. Reach out to learn more about our solutions and pilot programs.
CivicReach Municipal Waitlist
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